Legal notice
LEGAL NOTICE / TERMS & CONDITIONS
1. Business Information
Store Name: [Your Store Name]
Trading As: [If different]
Owner / Legal Entity: Jc Fourie / [Your Business Name - Sole Prop / Pty Ltd]
Registration Number: [If Pty Ltd, add it. If sole prop, you can omit]
VAT Number: [If registered, otherwise state "Not VAT registered"]
Physical Address: [Your Street Address, Port Elizabeth, Eastern Cape, 6020, South Africa]
Email: [support@yourstore.co.za]
Phone / WhatsApp: [+27...]
Website: [yourstore.myshopify.com / your domain]
2. General Terms
By accessing and purchasing from this website, you agree to be bound by these Terms and Conditions and all applicable laws in the Republic of South Africa. If you do not agree, please do not use our site.
All content on this site, including images, logos, text and designs, is the property of [Your Store Name] and may not be copied without permission.
We reserve the right to refuse service, cancel orders due to pricing errors or stock issues, and to update prices at any time.
3. Products, Pricing and Payments
All prices are listed in [ZAR] and [include / exclude VAT]. Delivery fees are calculated at checkout.
We make every effort to display products accurately, but colors may vary slightly due to screens.
Payments are securely processed via Shopify Payments / Paystack / PayPal [delete what you don't use]. We do not store your card details.
4. Shipping and Delivery
We ship [nationwide in South Africa / worldwide] via [The Courier Guy / Paxi / DHL / etc].
Estimated delivery: [e.g. 2-5 business days for main centres, 3-7 for outlying areas]. Delays due to couriers are outside our control.
5. Returns, Refunds and Cancellations - In line with the Consumer Protection Act (CPA)
In accordance with the CPA of South Africa:
a) Cooling-off for online purchases: You may cancel an order within 5 business days after delivery for any reason, provided goods are unused, unwashed and in original packaging. Return shipping is for your account.
b) Defective goods: If goods are defective or not as described, notify us within 6 months of delivery. We will repair, replace or refund.
c) To initiate a return: Email [support@...] with your order number and reason. We will provide return instructions.
No refunds on sale items, gift cards, or [custom / intimate products] unless defective.
6. Privacy Policy - POPIA Compliant
We respect your privacy in terms of the Protection of Personal Information Act (POPIA).
What we collect: Name, email, phone, shipping address, order history, IP address, and cookies for analytics.
Why we collect it: To process and deliver orders, provide customer support, improve our store, and marketing (only if you opt-in).
We do not sell your personal information. Data is shared only with service providers necessary to run our business: Shopify Inc., payment gateways, and courier partners.
You have the right to access, correct or delete your personal information. To do so, email us at [privacy@yourstore.co.za].
We retain order data for 5 years for tax purposes as required by SARS. You may unsubscribe from marketing at any time.
Our site uses cookies. You can disable them in your browser, but some site functions may not work.
7. Intellectual Property
All trademarks and content belong to [Your Store Name]. Unauthorized use is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, [Your Store Name] shall not be liable for any indirect or consequential damages arising from use of this site or products. Our total liability will not exceed the amount paid for the product in question.
9. Governing Law
These terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the courts in Port Elizabeth, Eastern Cape.
10. Contact & Complaints
If you have a complaint, please contact us first at [support@...]. If unresolved, you have the right to lodge a complaint with the Consumer Goods and Services Ombud (CGSO) or the Information Regulator (for POPIA matters).
Last updated: 25 September 2026